Supply Chain Coordinator

About Us

Ocular is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.

Ocular has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are, tailored to every customer’s needs.

Job Description

This role is responsible for coordinating the supply chain of materials and parts into the business, as well as overseeing their movement through the organisation, from order placement and material/part receipt to storage and final delivery to the end user or customer.

The role involves close communication and collaboration with internal stakeholders, suppliers, field engineers, project managers, and other colleagues to ensure required customer service levels are consistently met. In addition, the role provides support to the Supply Chain Team Leader and Logistics Manager, completing daily tasks and duties within the supply chain department to facilitate smooth operations.

Key Responsibilities

• Co-ordinate the supply chain of materials and parts into the business and through stores to end users or customers, ensuring smooth movement and processing.
• Maintain and control stock levels, including service stock, consumables, parts, and overhead items, keeping stores organised, safe, and efficient, with accurate knowledge of stock locations, movements, and inventory counts.
• Generate, process, amend, and consolidate material and part orders, kit requirements, service requests, and sales orders, ensuring correct scheduling, job numbers, and ultimate delivery quantities.
• Prepare and despatch kits, service, and sales orders to factories, on-vehicle engineers, or directly to customer sites, including picking parts for kit-builds and facilitating van stock replenishment and returns.
• Monitor supplier deliveries, logging order acknowledgements and addressing any delays or discrepancies.
• Manage internal goods movements, workshop requests, RMAs, equipment requests, and any stock repairs or replacements required across the business.
• Raise purchase orders for supplies and process commercial invoices, IRs, and other system entries, checking and resolving any queries with Finance or Suppliers regarding quantities, deliveries, or other issues.
• Ensure all procurement and supply chain activities are carried out professionally, ethically, and in accordance with company policies and procedures.
• Provide email coverage and action communications related to supply chain, orders, or stock management as required.

Qualifications

Qualifications & Experience

• Good IT knowledge and experience.
• Standard of education (minimum GCSE level for English and Maths)
• Experience in picking and packing.

Skills & Personal Qualities

• Good communication skills both internally and dealing with suppliers.
• Attention to detail on orders and schedules.
• Good planning and organisational skills.
• Ability to work under pressure
• Knowledge of Microsoft programs and teams.
• Ability to work as a team and individually.
• High level of integrity and reliability.
• Ability to develop, adapt change and grow within the role.

What We Offer

We offer a range of benefits that help make Ocular a great place to work. Please note that benefits may vary depending on region and role.

• Remote & Hybrid Working Supported
• Flexible Working, Around Core Hours
• Health & Wellbeing Programme
• Life Assurance (4 x Annual Salary)
• 5% Matched Pension Scheme
• Carry Over Holidays (Up To 5)
• Reward & Recognition Programme
• Long Service Rewards

Learning & Development

Our focus is on providing a framework for development, which goes beyond just attending training courses and obtaining qualifications.

Instead, it includes coaching and mentoring support, helping you to reach your full potential, and providing recognition for a job well done.

Values

Our values underpin everything we do and are centred around how we care about each other, our customers, and the people we protect.

• We Are Human - We look at business in terms of people: our colleagues, our customers, and above all the people we keep safe
• We Are Enterprising - We are creative and innovative; we are solution-led and relentless in our quest to find the right outcome
• We Are Customer-Driven - We are committed to our customers; our customers’ needs guide everything we do
• We Are Honourable - We do what we say we will do, and we do the right thing

Eligibility for Employment in the UK

In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date and the applicant will be unable to start in their role until this has been received by Ocular.

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.