Your organisation is a 24/7 operation and so is ours. With local engineers, online self-service portals, and UK-based service helpdesks, you can be guaranteed of support whenever you need it.
Maintenance contracts
As one of the UK’s largest independent security integrators, we provide maintenance contracts that ensure you get the responsiveness and service you require. We tailor all of our maintenance agreements and contract to suit your needs and have options that include:
- On-site maintenance and engineering support
- Planned preventative maintenance that includes fully comprehensive work
- SLAs to match the criticality of your estate, inventory, or fleet
Manage your own maintenance
In addition, our remote condition-monitoring capabilities enable you to manage your own maintenance or allow us to do it for you. For many of our customers, the first they are aware of an issue is when we have detected a fault and already been on site to fix it.
Our directly employed teams have decades of experience in delivering critical support in the security industry. Well-trained and highly motivated, these engineers are the heartbeat of our organisation.
If additional support is required, we have a network of specialist contractors who have been carefully vetted, selected, and audited to ensure all our customers receive the appropriate level of service.
